FAQs

Important/Importante: At the moment, we do not ship to the Canary Islands, Ceuta, Melilla, Azores and Madeira./Por el momento, no realizamos envíos a Canarias, Ceuta, Melilla, Azores y Madeira.

ESTIMATE TIME OF DELIVERY AND SHIPPING FEES

Spain: 1-2 business days 4,95€
Portugal: 3-5 business days 4,95€
Germany: 3-5 business days 6,95€
Greece: 3-5 business days 6,95€
Romania: 3-5 business days 6,95€
Italy: 3-5 business days 6,95€
France: 3-5 business days 6,95€
United Kingdom: 3-5 business days 9€

RETURNS AND REFUNDS

If you wish to invoke your right of withdrawal, please, fill in the following form, to comply with our national laws, and send it to contact@rayonsco.com.

The right of withdrawal states that you can return the product to the sender within 14 days upon reception, paying the shipping fees that may arise of such return. Once we receive the merchandise, we would refund the corresponding amount of the order, though not the return costs (if all the merchandise was returned we’d reimburse the shipping fees of the original order too).

RAYONS LENSES PROTECTION

Rayons polarized lenses provide UV400 protection, safeguarding your eyes against harmful ultraviolet radiation. Rayons sunglasses meets the following standards: American Standard ANSI Z80.3-2001, Australian Standard AS/NZS 1067:2003, and Standard EN 1836-1997 according to the European Community Directive 89/686/EEC.

SUNGLASSES CARE

You can use your Rayons poach to clean and carry them. Do not rest the lenses against any hard surface. Do not pop out the arms frequently. And do not leave your sunglasses in direct sunlight under high temperatures such as an automobile dashboard as this may damage them.

MEASURES

Soon.

ACCEPTED PAYMENT METHODS

Credit cards: Visa, MasterCard

Debit cards: Visa, MasterCard

Other: PayPal

COMMERCIAL AND SWEEPSTAKES PRIZES

Commercial and sweepstakes prizes given through our social networks are free of commercial value and, therefore, any type of guarantee; if you find any defect in the reception of the product you’ll have to communicate it as soon as possible by sending an email to: contact@rayonsco.com.

Changes and refunds are not accepted.